All orders will be sent from Chloe & Mason within a 24/48 hour period pending payment. All orders are sent via Australian Post Monday- Friday before 3pm AEST.
Standard Shipping (Within Australia)
A standard shipping rate for all domestic orders is a flat rate of $9.95. Once payment has been received, the order will be sent the following business day. Please allow 3-5 business days for your order to arrive.
Express Shipping (Within Australia)
An express shipping rate for all domestic orders is a flat rate of $14.95. Once payment has been received, the order will be sent the following business day. Please allow 1-2 business days for your order to arrive.
What if I ordered something on pre-order?
If you ordered an item on pre-order we will ship it as soon as possible after we receive it into stock. If you ordered items that are in stock at the same time, we will hold those items and ship your entire order once your pre-order item(s) come into stock.
Unfortunately we are unable to ship your in stock items separately after your order is placed. If you would like in stock items shipped separately, please order pre-order items in a separate transaction.
It is also important to note that, on rare occasions, we may receive our stock later than the anticipated arrival date. Unfortunately this is something that is completely out of our control and we are unable to cancel or refund orders where a pre-order item is received after the anticipated arrival date.
How can I contact you?
Our contact details are:
0425 244 355